Complaints

Should you have a complaint of any nature, no matter how big or small, then please do not hesitate to contact a member of our customer service team as soon as possible on the details below. All communications will remain totally confidential and will be dealt with promptly (within 24 hours) and fairly. We will then endeavour to keep you completely informed with the progress.

E-mail: customercare@josephjoseph.com
Telephone: 1-866-940-1875 between the hours of 9am and 4pm.