Delivery Information

CountryTimeCharges
EU Destinations (see below) 3-7 working days Free on all orders of €50 or more
€12 on orders under €50

 

EU Destinations

Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland

Destinations in Europe but outside the European Union

Orders shipped to destinations in Europe but outside the European Union may incur duties and taxes, which may be due at the time of delivery. These are not calculated during checkout and are not collected by Joseph Joseph Ltd (and If you are sending a gift, the recipient may be responsible for these amounts). You may want to consult your local customs office for more details about duties and taxes.

Courier Info

All orders are shipped using DPD. Once you receive your order dispatch email, you will be able to track your order with the tracking number provided.

Christmas Deliveries

The final cut off date for EU deliveries before Christmas is 11am GMT on the 18th December 2018.

If you order before this time, we will do all that we can to make sure it gets to you on time, however we are unable to do anything about unforeseen problems that can prevent this such as breakdowns, extreme weather and illness. Please do accept our apologies if your order does not arrive on time.

Sale Periods

During our Sale or busier periods such as Black Friday and Christmas, delivery can take up to 10 working days. Our warehouse is now closed for Christmas. Orders will be dispatched ASAP when we reopen on the 27/12.