Shipping Information

Shipping Costs

$6 on orders up to $50,
Free on all orders over $50

The couriers and delivery services we use tend to deliver during the working day so if you are not at home please supply us with a daytime address for deliveries.

Please Note: Orders to P.O Boxes, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

Joseph Joseph Commitment

We will endeavour to despatch goods as promptly as possible.
The maximum period of delivery would be within 10 working days, unless specifically agreed with you the customer.
If any item you have chosen is unavailable, we aim to contact you via your e-mail address or via phone within 24 hours.

Destinations Outside of the UK, US and the EU

Orders shipped to destinations outside the UK, US and the EU may incur duties and taxes, which may be due at the time of delivery. These are not calculated during checkout and are not collected by Joseph Joseph Ltd (If you are sending a gift, the recipient may be responsible for these amounts). You may want to consult your local customs office for more details about duties and taxes.

Courier Info

All orders are shipped using UPS. Once you receive your order despatch email, you will be able to track your order with the tracking number provided.