Returns and Exchanges
Our Commitment to you
We hope you are delighted with your order from josephjoseph.com. If for any reason you are not satisfied with your product, please contact us within 30 days of receipt and we will be happy to process a refund. All returns must be in their original packaging, unused and returned with all of the original packaging.
Returning Unused Internet Orders by Mail
To return an item please use our Returns Portal below.
Please note, Joseph Joseph are not liable for postage costs when returning an unwanted item.
If you have received an damaged/faulty item, please visit our Help Centre below.