Contact Us

How to Contact Us

Email
inquiries@josephjoseph.com
Email Joseph Joseph

We are currently experiencing a high volume of customer contacts. Please be assured we will get to you as quickly as possible but this may take longer than usual. Thank you for your patience at this busy time!

We are currently experiencing a high volume of customer contacts. Please be assured we will get to you as quickly as possible but this may take longer than usual. Thank you for your patience at this busy time!

Customer Service Tips

If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:

Your order number or proof of purchase/receipt

Your phone number

A photo/video of the defective item(s)

The product batch code – More information on batch codes can be found here

This information will help us to resolve your query promptly.

Press & wholesale Contacts

PR & Media
pr@josephjoseph.com
Email PR & Media
Wholesale & Trade
sales@josephjoseph.com
email Wholesale & Trade